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FAQ

Glazing – when should I use acrylic?
Acrylic (clear plastic) tends to be used instead of glass for safety reasons. For example in a child’s bedroom or a school, or where the work is likely to be transported a lot. It does have disadvantages however, it isn’t as rigid as glass and it scratches easily (though you can use a special acrylic, trade name “Artshield”, which is very difficult to scratch and also expensive).

Why do pictures needed framing?
Two main reasons.
a. To provide a measure of protection against the environment and to allow the work to be handled safely.
b. To help relate the work to the setting in which it is shown (your home).

Why has my picture cockled?
This is usually due to the environment becoming slightly damper, the paper absorbs the moisture and expands. It hits the rebate of the frame, can’t go any further and so cockles. Cockling also occurs if the paper is thin or poor quality, this is a problem to do with the item to be framed not the framing itself.
So, what’s the answer? If the item is on thin paper, then it can be stuck down onto a board. However, although this is probably the most effective solution, because it is irreversible it should only be used with pictures that are replaceable.
If the work has some value then consult a restorer.
If the work is in a mount and cockled, then this is usually a result of the way the picture has been taped to the mount.

My picture has slipped in the mount!
Either the picture has been knocked and the hinges attaching the work to the mount have torn (they are designed to tear rather than the picture), or (more likely) whoever has attached the picture to the mount has used ordinary self-adhesive tape, this dries out and the picture drops.
Answer – get the picture reattached with acid-free gum strip.

Should oil paintings have glass?
Not usually. But if there is a smoky environment then glass will protect the painting far better than its varnish. Also, if the paint is very thin and perhaps the artist has not varnished the work then glass is the answer. But, there should always be a spacer to keep the glass from touching the surface of the painting.

What can I do to stop my picture fading?
The short answer is "keep it in the dark". But this rather ruins the point of having the picture in the first place!
It is the UV light which does the damage. We stock conservation glass which cuts out most of the UV, though it does cost more.
Some prints seem more susceptible to fading than others, the reds tend to fade first, so giving your picture a blue cast.
Once this has happened it is impossible to reverse the process.

I have a very heavy picture/mirror to hang.
There are many ways to hang a heavy piece of work, all of which will involve drilling and plugging the wall. We stock a number of different fittings to help, but there is no single answer. Please contact us for advice.

I’m going to hang a picture in the bathroom.
Usually, just putting a slice of cork on the bottom two corners allowing air to circulate around the back of the picture will suffice. However if you have very steamy baths(?!) then the glass may need to be fixed in using silicon sealer, to stop the condensation leaking around and soaking the picture/mount.

I’m looking for a particular picture.
Where ever you look you will need to know at least the name of the artist and/or the title. Try using the search engines on the internet this should turn up a publisher, perhaps your local gallery has an account with them, otherwise you may need to order direct. If you have seen the picture in a museum they should know if a print is available.

I need to send a framed picture through the post – Don’t!
If you really have to - remove the glass (replace it with a board to protect the surface of the picture) and then cut a piece of hard-board rather larger than the frame (the idea is that the corners of the hard-board get bashed rather than the frame itself), and wrap the whole lot up in bubble-wrap or corrugated card. Post and keep your fingers crossed!